1. @1 Helpdesk XP Version: 3.1 Released: 12/31/2004 $49.95 Platform: Unix A powerful web-based helpdesk system which adopts a more efficient ticket ranking method instead of the ordinary "open-closed" method. It supports graphic icons, unlimited file attachments, hidden remarks, quoted reply, priority marking, flagging, quote of the day etc. You can even tell whether your visitors have read your messages. - More Info.... Date: May 5, 2005 | http://upoint.info/cgi/?source=upoint_transfer Votes: 0 | Rating: 0.00

2. AutoKB Version: 1.0.0 $50 Platform: Unix + PHP 4.1.0+ AutoKB was created specifically to handle the task of creating and maintaining a knowledge base. With AutoKB you can let your users help themselves when they need assistance. Instead of immediately contacting your tech support department, they can quickly find answers to common questions in your knowledge base. - More Info.... Date: May 5, 2005 | http://www.jmbsoft.com/software/akb/ Votes: 0 | Rating: 0.00

3. Helpdesk and Task Management Software Version: 1.6.0 Released: 4/23/2005 Free Platform: Unix + MySQL The One or Zero Open Source Helpdesk and Task Management System is an extremely powerful, yet lightweight, package that is coded in PHP and makes use of MySQL and Sqlite. It is fast, customizable, and runs on virtually any platform, and is free for both private and commercial use. - More Info.... Date: May 5, 2005 | http://www.oneorzero.com Votes: 0 | Rating: 0.00

4. HOT - Hot Open Tickets Version: 2f Released: 11/1/2004 Free Platform: Unix + MySQL HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes. - More Info.... Date: May 5, 2005 | http://hotopentickets.sourceforge.net/ Votes: 0 | Rating: 0.00

5. iSupport Version: 1.02 Released: 11/24/2004 $19.95 Requires: MySQL Linux or NT A unique hybrid customer support script with support tickets, a knowledge base, FAQ, and customer testimonies. - More Info.... Date: Dec 6, 2004 | http://www.idevspot.com/index.php?include_file=product_detail.php&id=1 Votes: 0 | Rating: 0.00

6. phpSupport Version: 5.2.1 Released: 2/8/2004 Free phpSupport 5.0 is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets. Supports language modules based on your country. - More Info.... Date: May 5, 2005 | http://phpsupport.jynx.net/ Votes: 0 | Rating: 0.00

7. SupportPRO SupportDesk Web Based helpdesk software Version: 3.0 $99.95 Platform: PHP 4.3+ , MySQL 4.1+ Web Based helpdesk software with integrated knowledge base. Open source script to manage customer support effectively using email piping, SMTP/POP3 support, unlimited users. - More Info.... Date: Nov 1, 2007 | http://supportpro.net/ Votes: 0 | Rating: 0.00

8. WSN Knowledge Base Version: 4.1.13 Released: 12/23/2007 $99 Requirements: PHP 4.3+, MySQL WSN KB is an article directory with SEO tools to increase your exposure. The WYSIWYG editor makes composing articles easy. You can add unlimited fields, customize/add templates, translate, integrate membership, write plugins and so on. - More Info.... Date: Dec 27, 2007 | http://scripts.webmastersite.net/wsnkb/ Votes: 0 | Rating: 0.00

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